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For your convenience, a MSR can be contacted in any of the following ways:

For your convenience, an Epsilon PHQ representative can be contacted in any of the following ways:

Phone

1 (888) 838-8399

You can reach a representative at PHQ.

PHQ Hours
Monday – Friday 9 AM – 5 PM
Across US time zones.

Fax

(800) 214-3824

You can fax a request or enrollment form.

You will receive a response to your fax before 6:00PM EST on the next business day.

Mail

Kia Program Headquarters
1240 North Ave.
West Chicago, IL 60185